Contact Us

How we can help

Contact the store for help selecting a JanSport pack or travel item, locating an order, reviewing delivery updates, asking about a return or exchange, or submitting a privacy request. Include an order number and checkout email for an order inquiry; include tracking information for a carrier inquiry and useful images for a product problem.

Keep account data secure

Do not send full card numbers, security codes, passwords, or one-time codes through ordinary email. Response timing can be affected by holidays, high support volume, or a carrier investigation.

Contact details

Email: mofidkhanssm@gmail.com
Mailing address: 2620 Brinkman Dr, Grove City, Ohio, 43123, United States
Phone: 567-964-8665